Question 1

What is custom packaging and why is it important for my brand in the UAE?

Accepted Answer

Custom packaging is packaging tailored to your brand — printed with your logo, colors, and design on products like cups, boxes, bags, and wrappers. In the competitive UAE market, custom branded packaging turns every product into a marketing touchpoint, builds brand recognition, and elevates the customer unboxing experience. Research shows 72% of consumers recall a brand from its packaging alone, and branded cups increase repeat purchase rates by up to 40%.

Question 2

What is the minimum order quantity (MOQ) for custom packaging?

Accepted Answer

CustomPack offers the lowest MOQs in the UAE. Most products — including custom-printed cups, boxes, kraft bags, and kraft bowls — start from 1,000 units. Stickers and labels start from 5,000 units, and rigid gift boxes from 500 units. Cold beverage single-wall cups require 50,000 units. Bulk pricing applies at 2,000+ units (10% off), 5,000+ units (20% off), and 10,000+ units (30% off).

Question 3

How long does custom packaging production take in the UAE?

Accepted Answer

Standard production lead time is 5–14 business days after artwork approval, depending on the product and quantity. Food boxes have the fastest turnaround at 5–7 business days. Standard boxes and cups take 7–10 business days. Premium rigid and luxury boxes take 10–21 business days. We deliver UAE-wide to all seven emirates, with free delivery on orders above AED 99.

Question 4

Do you offer eco-friendly and sustainable packaging options?

Accepted Answer

Yes. We offer compostable kraft bowls, PLA-lined biodegradable paper cups, biodegradable kraft bags, greaseproof wrapping paper, and plant-based inks. Our eco-friendly packaging is fully compliant with the UAE single-use plastic ban (enforced January 2026) and meets UAE Food Code and ECAS standards for direct food contact.

Question 5

Can I print my logo and custom design on packaging products?

Accepted Answer

Yes. Full-color CMYK printing is included as standard on all products — cups, boxes, bags, trays, sleeves, and more. We use flexographic printing for sharp, vibrant results with unlimited colors. Pantone matching is available at no additional cost on orders above 5,000 units. Our AI Design Studio also lets you create professional artwork in seconds.

Question 6

Do you deliver custom packaging across all UAE emirates?

Accepted Answer

Yes, we deliver UAE-wide — covering Dubai, Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Free delivery is available on orders above AED 99. GCC shipping to Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman is available on request.

Question 7

How much does custom packaging cost in the UAE?

Accepted Answer

Pricing depends on product, quantity, material, and finishing. Custom-printed double-wall cups start from AED 0.45/unit (4oz) to AED 0.85/unit (16oz) at the 1,000-unit MOQ. Food boxes start from AED 0.45/unit, kraft bags from AED 0.80/unit, mailer boxes from AED 3.20/unit, and luxury rigid boxes from AED 6.50/unit. Bulk discounts of 20–40% apply at higher volumes. Use our instant Cost Estimator for real-time pricing including VAT.

Question 8

What types of custom packaging products do you offer?

Accepted Answer

We offer 65+ custom packaging products across 10 categories: custom-printed coffee cups (4oz–16oz double-wall), food boxes (burger, shawarma, pizza, noodle, pastry, cake, bakery), kraft bags, kraft bowls, paper trays, wrapping paper, printed sleeves, custom stickers, cold beverage cups, and specialty items. All products feature full-color CMYK printing with 1,000-unit MOQs.

Question 9

Can I design my custom packaging with AI?

Accepted Answer

Yes! CustomPack's AI Design Studio lets you create professional packaging artwork in seconds. Upload your logo or describe your design, and our AI generates print-ready artwork. You get 15 free AI-generated designs with no login required, an instant price estimate, and online checkout — saving 80–90% of design time and cost compared to hiring a traditional design agency.

Question 10

Do you offer packaging for Talabat, Noon, Deliveroo and HoReCa businesses?

Accepted Answer

Absolutely. We provide custom-branded packaging specifically designed for Talabat restaurants, Noon sellers, Deliveroo cloud kitchens, and HoReCa establishments across the UAE. Our food packaging is grease-resistant, leak-proof, and temperature-retaining — meeting all platform partner requirements and UAE Food Code standards. Branded packaging on delivery platforms increases repeat order rates by up to 35%.